All websites need maintenance and administration, some more than others. Whether it's changing content, design tweaks, SEO adjustments, renewing expiring domains, adding email accounts, necessary server upgrades, or just about anything - your site will surely find a way to beg your attention and valuable time.
Our maintenance packages offer options for discounted rates and convenient automatic prepayment. All standard maintenance, administration & management, and webmastering will be taken care of hassle-free for less.
All One Giant packages include much more value than discounts. A dedicated One Giant account manager will get to know you, your team and business. They'll personally take care of your site as an in-house webmaster would, and can custom tailor a package to fit your specific needs. See our recommended Standard Package below to learn more about some of the great low-cost benefits.
Standard Webmaster Package
Let us manage everything about your site. From domain renewals to email support, you won't have to worry about a thing - we'll take care of it. (Recommended)
- Personal Account Manager / Webmaster
- Hosting Management - we'll keep track of your hosting account, make any necessary account updates, and handle renewals ahead of time
- Domain and DNS Management - we'll set up all domains associated with the and let you know when they need to be renewed
- Email Accounts Management
- Content Management System Administration - control who can edit what in your site and more
- Email Support - email us a problem, and we'll take care of it
- Limited Phone Support - call us during business hours and never wait on hold
- Warranty and Hacker Recovery Insurance - it doesn't matter if your site is hacked, broken or deleted by accident, crashes, or is hit by lightning. It will be fixed or re-launched from a backup as soon as possible (usually within a few business hours or sooner)
- Weekly Up-To-Date Backups of entire site and database(s) for data security, and more importantly - peace of mind
- Discounted hourly rates for prepaid maintenance
- Insight and suggestions to take your site to the next level, when you're ready.
Personal Account Manager & Webmaster:
Don't waste your time sitting on hold with hosting companies, paying multiple service
providers, or interpreting tech jargon any longer. Your personal account manager will
handle everything, take change requests, translate complicated jargon into simple English, and provide support or guidance by email or phone as needed. They can even help you develop your online strategy and keep you informed about new web trends so you don't miss the next wave (or the last one).
Full Administration:
We will take care of all domain, DNS, and hosting management as necessary. This includes any updates from service providers, expiring domain renewals, consolidating registrar and hosting bills, and more. We will renew and manage your server space, and provide general
administration help so you don't have to worry about it or waste any time
with it!
Email:
You can request any email account names, (i.e. contact@yourwebsite.com, you@yourwebsite.com)
and access your email accounts with Outlook, Webmail (in internet
browser), or any other standard email application. Or, we can set it
to forward mail to existing account(s) of your own. Additional
features like auto-responders available. We can also set your business up with web-based email @yourwebsite.com powered by Google Apps (Gmail).
Support:
Included in this service is basic email and limited phone support. This means if you
need technical assistance, admin / CMS assistance, or you just want to say hi, we are just a phone call or email away! Plus, we don't put anyone on hold (we hate that).
Warranty / Hacker Recovery:
In the rare event that your site crashes, goes down, is maliciously
attacked, or accidentally deleted, we'll take care of it. We will reset your passwords, fix anything broken, or clean
out your web space and re-launch it from a backup as good as new. We keep weekly backups of all websites that use our hosting services.
Automatic Payments:
We'll set you up with automatic payments so that you don't need to worry about it. We can also consolidate your service providers into the same payment so that you don't have to ever see those again either. Don't worry, you can cancel any time.
Pricing:
We offer all of these on-going services starting as low as $99/month, with a 3 month minimum.
* some services may not be applicable if you opt to use your own service providers rather than ours.For example, if you want to find and manage your own hosting or use in-house servers.
Custom Packages
For a custom tailored management & maintenance package, or extensive routine updates, please contact us with a description of your needs and we'll be happy to find a solution that works for you.